Privacy Policy

Last Updated: 18 April 2023

This Privacy Policy ("Policy") explains how information about you is collected, used, and disclosed by Live Life Innovative Pty Ltd ("starlane.ai," "we," "us," or "our") when you access or use the starlane.ai website (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

a. Personal Information: When you register for an account or interact with our Service, we may collect personal information such as your name, email address, and other information you choose to provide.

b. Usage Information: We collect information about your use of the Service, such as the pages you view, the links you click, and other actions you take on the Service.

c. Device Information: We collect information about the device you use to access the Service, including your device's hardware model, operating system, unique device identifiers, and mobile network information.

d. Location Information: We may collect information about your location when you access or use the Service, including your IP address, GPS, and other location information provided by your device.

e. Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies, web beacons, and similar technologies. Cookies are small data files stored on your device that help us improve our Service and your experience, understand usage patterns, and remember your preferences. Web beacons are electronic images that may be used in our Service or emails to help deliver cookies, count visits, and understand usage.

f. User-generated Content: We collect information about the characters and stories created by users on our platform, as well as any other user-generated content submitted to the Service.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

a. Provide, maintain, and improve our Service;

b. Personalize and improve your experience on the Service;

c. Respond to your comments, questions, and requests;

d. Monitor and analyze trends, usage, and activities in connection with our Service;

e. Process and deliver contest entries and rewards;

f. Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of starlane.ai and others;

g. Carry out any other purpose for which the information was collected.

3. Sharing of Information

We may share your information as follows:

a. With third-party vendors, consultants, and other service providers who need access to your information to carry out work on our behalf, such as OpenAI;

b. In response to a request for information, if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;

c. If we believe your actions are inconsistent with our user agreements or policies or to protect the rights, property, and safety of starlane.ai or others;

d. In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;

e. With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

4. Third-Party Analytics & Integrations

We use Google Analytics and Google Tag Manager to collect and process certain analytics data. Google may also collect information about your use of the Service, your device, and your location. You can learn about Google's practices and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

We use Beehiiv to manage our newsletter and their privacy policy applies as well.

5. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it and in accordance with applicable laws. For example, OpenAI retains data for 30 days. The retention period for other types of data may vary depending on the nature of the data and the criteria used to determine the retention period.

6. Security

We take reasonable measures to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

7. Your Choices

a. Account Information: You may update or correct your account information at any time by logging into your account.

b. Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

c. Marketing Communications: If you receive marketing communications from us and would like to opt-out, you can do so by following the instructions provided in those communications or by contacting us at the email address provided in the Contact Us section of this Policy.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our files as soon as possible.

When you enter details about a child on the site as a 'reader', we will not use that child's name without your expressed direction (for example if you ask to create a story about a child named 'your child'). You can also remove a 'reader' profile at any time from your user account.

9. International Users

The Service is hosted on various hosting providers throughout the world so please be aware that your information may be transferred to, stored, and processed in Australia or elsewhere. By using the Service, you consent to the transfer of your information to Australia or other countries.

10. Data Protection Rights

Depending on your jurisdiction, you may have certain data protection rights. These may include the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability and the right to object to certain processing activities. To exercise any of these rights, please contact us using the contact information provided in the Contact Us section of this Policy.

11. Data Breach Notification

In the event of a data breach, we will take appropriate steps to notify affected users and relevant authorities in accordance with applicable laws and regulations.

12. Changes to This Privacy Policy

We may update this Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Policy and, in some cases, we may provide you with additional notice. We encourage you to review the Policy whenever you access the Service to stay informed about our information practices and the choices available to you.

13. Contact Us

If you have any questions or concerns about this Policy, please contact us at:

Live Life Innovative (starlane.ai) Pty Ltd
Level 4, 19 Bridge Street
Sydney, NSW, 2095
Australia
Email: Please use the contact form our on our contact page